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Think of why you shop at Northwood?  Over the years we have listened.  What we've heard is that you come here because you appreciate the friendliness and respect you're given.  Over the years that theme has crystalized into the solid bedrock of who we are and what we do.  "Customer service" is an often used word, but what does it really mean?  Of course friendliness comes to mind - that is very important.  But have you ever had encounters with staff that were indifferantly friendly?  We hope to take things a bit further.

Find out who we are and what we do